Contact Us

At Muzax, we are committed to providing you with an exceptional shopping experience. Whether you have a question about a product specification in our Electronics range or need advice on a Beauty selection, our dedicated support team is here to assist you.

Get In Touch
We offer multiple channels to ensure you can reach us in the way that is most convenient for you.

Customer Support Email: support@muzax.shop

We aim to respond to all email inquiries within 24 hours.

Phone & WhatsApp Support: +92 302 8860884

Direct human assistance is available during our business hours.

Live Chat: Available 24/7 on our website.

Our AI assistant handles basic queries instantly, with human hand-off available during peak hours.

Business Hours
Our administrative and support teams operate during the following hours:

Monday to Saturday: 10:00 AM – 6:00 PM (PKT)

Sunday: Closed (Emails received on Sunday will be addressed on Monday)

Our Physical Location
In compliance with standard business transparency requirements, our registered office address is:

Muzax
Office F-52, 1st Floor, Gold Point Plaza,
Murree Road, Amirpura Mohalla,
Rawalpindi, Punjab 46000,
Pakistan

Quick Response Form
If you prefer, you can send us a message directly using the form below. Please include your order number if your inquiry is regarding an existing purchase.

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